Cookie Policy

Last Updated: 27/05/2026

  1. Information about our use of cookies

Our website (https://mysticwellness.co.uk/) uses cookies and similar technologies to distinguish you from other users.

This helps us provide you with a good browsing experience, improve website performance, analyse traffic, and ensure that our services function correctly.

Our Website provides information and booking access for complementary wellness and therapy-related services. Where users interact with these features, cookies may be used to support website functionality, security, and performance (such as booking forms, session management, and user preferences).

A cookie is a small text file placed on your device (computer, tablet, or mobile) when you visit a website. Cookies allow websites to recognise your device, store preferences, and collect information about how you interact with the site.

We use cookies in accordance with the Privacy and Electronic Communications Regulations (PECR), the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018.

We also comply with ICO guidance on consent, requiring prior opt-in for non-essential cookies and clear withdrawal mechanisms.

  1. Legal basis for cookies

We use cookies on the following legal bases:

  • Strictly necessary cookies – used to ensure website functionality and security
  • Non-essential cookies (analytics, functionality, marketing) – used only where you have provided valid consent

We use a third-party cookie consent management tool to record and manage user consent choices in compliance with PECR and UK GDPR.

Where consent is required, it is obtained in accordance with UK GDPR and PECR requirements. You may withdraw or change your consent at any time via the cookie consent tool.

Consent is not assumed through website use and must be an affirmative opt-in action.

Non-essential cookies are only activated after affirmative opt-in consent in compliance with PECR.

Rejecting non-essential cookies will not affect your ability to access core website content or services.

  1. Types of cookies we use

Strictly necessary cookies

These cookies are required for the operation of our website. They enable core functionality such as security, page navigation, and access to secure areas.

These cookies:

  • Are essential for website functionality
  • Do not require consent under PECR
  • Cannot be disabled through our systems (but may be blocked in your browser, which may affect website performance)

Analytics and performance cookies

These cookies allow us to recognise and count visitors and understand how users interact with our website.

They help us:

  • Analyse website traffic
  • Improve website performance and user experience
  • Identify technical issues
  • Understand how users navigate the site

These cookies are only used where you have provided consent.

Functionality cookies

These cookies are used to recognise you when you return to our website and remember your preferences (such as language or display settings).

They improve usability but are not strictly necessary.

Marketing and targeting cookies

These cookies are used to track browsing activity across websites in order to deliver relevant advertising and measure campaign effectiveness.

They may:

  • Record pages visited and links followed
  • Build a profile of interests for advertising purposes
  • Be set by third-party advertising platforms

These cookies are only used where you have provided consent in accordance with PECR and UK GDPR.

We do not use cookies to make automated decisions about individuals.

  1. Cookies we use

Cookie Name

Purpose

Type

g_state

Used by Google services (user state tracking)           

Analytics

tccl_visitor

GoDaddy cookie used for aggregated performance analytic

Analytics

_scc_session

Session management

Analytics

_ga

Google Analytics – tracks unique users        

Analytics

ga*

Google Analytics – stores session and campaign data   

Analytics

elementor

Used by WordPress/Elementor to support site design changes

Functional

wpEmojiSettings Supports

Checks browser emoji support

Functional

Cookie names and providers may change from time to time as website systems are updated, and this list will be reviewed regularly.

  1. Third-party cookies

Some cookies are set by third-party service providers that operate on our website. These third parties may process data independently under their own privacy policies.

These may include:

  • Google Analytics
  • Google Ads and Meta (Facebook/Instagram) advertising services
  • Email marketing providers
  • Social media platforms (Meta, Instagram, etc.)
  • Payment processors (PayPal, Stripe)
  • Customer support or CRM tools
  • Website hosting and infrastructure providers

We do not control third-party cookies once they are set and are not responsible for their privacy practices.

Where third-party providers process personal data on our behalf, they do so under appropriate contractual safeguards in accordance with UK GDPR requirements.

Users are encouraged to review third-party privacy and cookie policies directly where applicable.

We do not sell cookie-derived personal data

  1. Managing cookies

You can manage cookies in the following ways:

  • Adjust your browser settings to refuse or delete cookies
  • Use our cookie consent tool to manage preferences
  • Withdraw consent for non-essential cookies at any time

If you disable cookies, some parts of the website may not function correctly.

Helpful links:

  • Chrome: https://support.google.com/chrome
  • Safari: https://support.apple.com/safari
  • Firefox: https://support.mozilla.org
  1. Advertising cookies and opt-out options

You can manage advertising preferences using:

  • Google Ads Settings: https://adssettings.google.com
  • Your Online Choices (UK/EU opt-out tool): https://www.youronlinechoices.com

These tools allow you to opt out of interest-based advertising from participating providers.

Opt-out tools rely on third-party systems and may not fully remove all advertising cookies but reduce personalised targeting.

  1. Cookie retention periods

Cookies are stored for different durations depending on their type and purpose:

  • Strictly necessary cookies – session-based or short-term
  • Analytics cookies – typically 1 day to 24 months
  • Marketing cookies – typically 30 days to 24 months
  • Functional cookies – stored until deleted or expiry

Retention periods are determined by the relevant cookie provider.

Actual retention may vary depending on browser settings and third-party provider updates.

  1. Consent and withdrawal

Where consent is required, it must be:

  • Freely given
  • Specific
  • Informed
  • Unambiguous

You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

This policy complies with PECR and UK GDPR consent requirements.

Consent preferences are stored securely and can be updated at any time via the cookie banner or browser settings.

  1. Children and Cookie Usage

Our Website is not primarily directed at individuals under the age of 18. We do not knowingly use cookies or similar tracking technologies to collect personal data from children for marketing, profiling, or behavioural advertising purposes.

Where access to our services is permitted for individuals under 18 in accordance with our safeguarding and parental consent requirements, the use of non-essential cookies (including analytics and marketing cookies) will only take place where valid consent has been obtained from a parent or legal guardian, where required under applicable UK data protection law.

We do not knowingly use cookies to track, profile, or target children with advertising or personalised marketing content.

We implement appropriate safeguards to ensure that cookie consent is obtained and managed in a lawful, transparent, and age-appropriate manner, in accordance with UK GDPR and ICO guidance.

Where consent is not provided for non-essential cookies, only strictly necessary cookies required for basic website functionality will be used.

  1. International data transfers

Some third-party providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, including:

  • UK International Data Transfer Agreement (IDTA)
  • Standard Contractual Clauses (SCCs)
  • Transfers to countries recognised as adequate under UK regulations

Where data is transferred internationally, equivalent levels of data protection are contractually required.

  1. Your data protection rights

Where cookies involve personal data, you may have the following rights under UK GDPR:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with the ICO

ICO Website: https://ico.org.uk/

  1. Changes to this policy

This Cookie Policy is reviewed periodically to ensure ongoing compliance with UK GDPR, PECR, and ICO guidance.

We may update this Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Where required, we will request renewed consent for material changes affecting cookie usage.

Continued use of the website after updates constitutes acceptance only where consent has been validly obtained under PECR requirements.

  1. Cookie Policy Acknowledgement

By continuing to use our Website, you acknowledge that you have read, understood, and agreed to the use of cookies and similar tracking technologies as described in this Cookie Policy.

Where required by law, we will obtain your consent before placing non-essential cookies on your device. You may withdraw or change your cookie preferences at any time using the cookie settings available on our Website or through your browser settings.

If you do not agree to the use of cookies, you should disable cookies in your browser settings or discontinue use of the Website. Please note that disabling certain cookies may affect the functionality and performance of the Website.